Fair Billing Policy

Meet Alfred offers a fair billing policy where you are only billed for the licences you purchase.

The short version

• Each user must have their own license. You must not share licenses.
• Each month, you'll be billed based on the licenses you have.
• You can add or remove licenses whenever you like.
• You can assign and re-assign team members to licenses however you like.
• At any time, you can view your current license level from your Billing page.
• Fair pro-rata billing calculations will be made automatically when you update your licenses, and you will be billed immediately to bring your account up to date for the next billing period.

Adding team members

If you'd like to invite a colleague to your account, you can create a new license for them and invite them to join. 

If you're paying annually, we'll bill you for the amount of time left on your billing period. For example, if you're paying annually and add a license halfway through the year, we'll bill you for the 6 months remaining.

Credit card charges

You’ll see the first credit card charge from Meet Alfred on the day you purchase a Meet Alfred plan. Here are some other times you’ll see charges:

On the monthly renewal date, if your account is on a monthly payment schedule.

On the annual renewal date, if your account is on an annual payment schedule.

Immediately, if you update your licenses, change your plan, or your change your billing period, we need to bring your account up to date.

Paying Annually 

If you're paying annually, we'll invoice you for a set number of licenses for the entire year.

If you add more licenses to your account, we'll invoice you immediately to bring your account up to date.

Deactivating team members

Meet Alfred makes it easy to manage the team members who have access to your database. Once you have deactivated a team member, you must remove their license if you no longer wish to pay for it. When you remove a license, we'll add a pro-rata credit to your Alfred account, and it'll be applied when new team members are invited or on your next renewal date.

This credit has no currency or exchange value, is non-transferable and non-refundable, and will expire if you choose to cancel your subscription.

‍Cancelation

‍You can cancel your paid Meet Alfred account at any time.


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